Privacy Policy

Last updated: August 20, 2026

Highland Lending LLC respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a loan or investment inquiry, or otherwise engage with us.

1. Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, email address, phone number, mailing address, and other details you voluntarily provide through forms, email, or phone.
Financial Information: Information you provide when applying for a loan or investment, such as income, credit data, banking information, and property details.
Technical Information: IP address, browser type, device information, and usage data collected automatically through cookies and analytics tools.

2. How We Use Your Information

We may use your information to:

Process and evaluate loan and investment inquiries and applications.
Respond to inquiries and provide customer service.
Communicate with you about your loan inquiry, application, account, or other services you requested.
Provide application-status updates, request documents, and coordinate draw requests, payoff requests, inspections, closings, and loan servicing.
Maintain business records and comply with legal and regulatory requirements.
Improve our website and services.

3. How We Share Your Information

We do not sell your personal information.

We may share your information with:

Service providers that assist with our operations, such as attorneys, title companies, appraisers, information-technology providers, and hosting providers.
Credit bureaus and financial institutions as necessary for underwriting and loan processing.
Regulatory agencies or law enforcement when required by law.

Mobile Information and SMS Consent: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Text Messaging

Phone numbers collected through our loan-inquiry and application forms are used by Highland Lending LLC to communicate with you about your inquiry, application status, document requests, draw requests, payoff requests, inspections, closing logistics, and loan servicing.

We do not sell, rent, or share mobile phone numbers or SMS opt-in data and consent with third parties, affiliates, lead buyers, or marketing partners.

If you opt in to receive SMS text messages, message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to unsubscribe at any time.

Consent to receive text messages is optional and is not a condition of applying for or receiving a loan.

5. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your experience, analyze website usage, and improve our services. You can adjust your browser settings to refuse cookies, but doing so may affect certain website functionality.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information, including secure servers, encryption, and restricted access. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

Access, correct, or request deletion of your personal information.
Opt out of certain uses of your information.
Request a copy of the personal information we maintain about you.
Opt out of SMS text messages at any time by replying STOP.

To exercise your rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. Highland Lending LLC is not responsible for the privacy practices, security, or content of those websites.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last updated” date.

10. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or our text-messaging practices, please contact us:

Highland Lending LLC
606 Baltimore Ave, Unit 207 #650
Towson, MD 21204
Email: contact@highlandlendingco.com
Phone: 410-205-6342